Refund policy
funds within 30 days of delivery.
Eligibility:
- Items must be in their original condition, unused, and with all original packaging.
- Damaged, defective, or incorrect items can also be returned or exchanged.
How to Return:
- Contact our support team at support@kitchenmate.store to initiate a return.
- Follow the instructions provided for packaging and shipping your item back.
- Once received and inspected, your refund will be processed to the original payment method within 5–7 business days.
Important Notes:
- Customers are responsible for returning the item unless it was damaged or incorrect.
- Please do not discard original packaging until your return is complete.
We are committed to making returns and refunds smooth, easy, and risk-free for all our customers worldwide.