Refund policy

funds within 30 days of delivery.

Eligibility:

  • Items must be in their original condition, unused, and with all original packaging.
  • Damaged, defective, or incorrect items can also be returned or exchanged.

How to Return:

  1. Contact our support team at support@kitchenmate.store to initiate a return.
  2. Follow the instructions provided for packaging and shipping your item back.
  3. Once received and inspected, your refund will be processed to the original payment method within 5–7 business days.

Important Notes:

  • Customers are responsible for returning the item unless it was damaged or incorrect.
  • Please do not discard original packaging until your return is complete.

We are committed to making returns and refunds smooth, easy, and risk-free for all our customers worldwide.